Are you a “good” boss?  One of the most important aspects of an executive’s/manager’s/boss’s job is to manage employees; it is also the most challenging.

Bonus Rule 6: Don't dance in front of staff, especially if you can't dance.

A boss can either create a team unit or keep herself apart. All of us are given choices every moment of every day. How we respond to difficult situations is a choice. How we choose to react in a moment affects not only us but our employees. Employees perform best in an environment that is supportive, consistent, has good two way communication, and where everyone helps each other.

Follow these five tips to become a “good” boss: Read the rest of this entry »

Over the years we have asked numerous leaders in well known organisations What could be better? In virtually every case they say: “we don’t communicate as effectively as we should”.

How will Fabio Capello communicate with the England team this world cup?

It seems as though weak internal communication is a virus that has infected most organisations, often the larger the business the worse the condition. Strangely high tech systems and gadgets, rather than help seem to make the problem worse, so put your Blackberry in your drawer and try some of these low tech approaches: Read the rest of this entry »

In our 18 years of helping teams develop ‘communication’ has always been listed as one of the areas team members would most like to improve. In the case of the crew on US Airways Flight 1549 which successfully ditched into the Hudson River, it was the difference between life and death.

Is communication important?

Despite all our high tech gadgetry it seems we could all be more productive if only we could communicate more effectively. Here are a few techniques we’ve discovered: Read the rest of this entry »