Communication both with colleagues and clients is essential for long-term business success and is one of the key ways that you can improve efficiency within your business. Here we take a look at what interpersonal communication is, and the 3 types you should try and master if you want to take your team to the next level.
What is interpersonal communication?
Firstly, is it worth us explaining what it is and why it’s important to develop.
Interpersonal communication is the process of sending and receiving messages, feelings and ideas with and between other people. It includes things like spoken language, facial expression, and tone of voice. These fit into different types of interpersonal communication which we will now go into.
1. Nonverbal communication
Nonverbal communication focuses on body language and the other nonverbal elements of conveying your message. This can include eye contact, posture, movement and gesticulations and arms and legs and much more. A lack of movement can have one impact whilst expressive movement can have another.
2. Paraverbal communication
Paraverbal elements of communication include voice, pitch tone and speed of speech. This helps you to add context to your speech and can in some instances completely change the message that is conveyed. Think of it like verbal punctuation, it is essential to give your message the right context.
3. Verbal communication
The style and word choice of your verbal communication help you get all aspects of your communication nailed down. In many teams, it is vital to ensure your message is fully understood with the correct information conveyed to ensure there is no confusion over the message that is received.
Master all 3 and you are on to a winner
Mastering all 3 forms of communication will help you to deliver your message coherently and with appropriate nonverbal and paraverbal tact to ensure your message is properly understood. If you want to find out more on proper communication within teams then get in touch with one of our experts today.
