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Posts for tag: leadership

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Cracking the Conversation Crisis – 6 steps to quality communication

conversation
How many conversations will you have today? You’ll probably attend at least one meeting, drink a coffee with a friend, make a few phone calls and maybe interview a new team member.

Conversations are important, good conversations lead to good outcomes: perhaps a sale, a new idea, a frustration shared. Yet we seem to be valuing face to face contact less, in favour of screen based missives. As Jim Brown puts it,

‘Technology is creating a society with relationships a mile wide but an inch deep’.

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