Trust in your team

We often take trust for granted when it’s there, and don’t realise. When that trust isn’t present, it can actually create more work for the team. This blog goes into the importance of trust and how this can affect productivity levels.

What is trust?

Trust means you communicate without hidden agendas; you share information and resources; you rely on your colleagues to help out when required and put your hand up when you get things wrong without fear of huge recriminations.

Can a successful team function without trust?

Although our session included event managers, admin staff and senior managers, it was fairly informal and allowed participants to look at their own views on trust –  how and why trust is important at work and at home; what does trust mean to the individual and to the team; what would happen if there was little or no trust in colleagues.

In our team at Fresh Tracks, we have quite a lot of trust; everyone seemed to take it for granted that they would be trusted and that they would in turn trust their colleagues. For us, that makes for an easy and friendly work environment, part of the reason we choose to work here at Fresh Tracks. But it also made me realise that trust is ultimately at the heart of this office culture….

Can teamwork save lives?

When individuals know how to work together as a team, it makes all the difference in the world. Here, we take a closer look at an example where teamwork saved lives.

Example: US Airways Flight 1549

US Airways Flight 1549 was a scheduled commercial passenger flight from New York City to Charlotte, North Carolina, that, on January 15, 2009, ditched in the Hudson River adjacent to Manhattan six minutes after departing from LaGuardia Airport.

While on its initial climb out, the Airbus A320 struck a flock of Canada Geese which resulted in an immediate almost complete loss of thrust from both engines. When the aircrew realised that the plane would be unable to safely reach any airport from its location just northeast of the George Washington Bridge, they turned it southbound and glided over the river, then ditched the airplane virtually intact near the USS Intrepid Museum in midtown Manhattan. After the 155 occupants safely evacuated the partially submerged and sinking plane they were all rescued by nearby watercraft.

The Outcome of the flight crew working together

Recently after a thorough review of the incident the National Transportation Safety Board official adamantly explained how the crew and passengers survived a near catastrophe in the incredible forced water landing on the Hudson River. “The crew worked as a team, not as individuals—and that saved the lives of all 155 people aboard”.

The message was clear: when individuals know how to work together as a team, it makes all the difference in the world.

Five tips for giving better feedback

Employee engagement is undoubtedly one of the key management phrases of the moment, with home working becoming more frequent it is important that employees are feeling engaged and motivated during their working hours.

Recent research has found that 65% of employees want more feedback from their employers, the research also found that 4 out of 10 employees that receive no feedback are actively disengaged from their work. Disengaged employees can cause a whole host of problems for employers including performance based and also financial. So how can you ensure that you are effectively providing feedback?

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Dare to be Fair – The Secret to Awesome Leadership?

Whilst at the helm of GE, Jack Welch would famously slice the bottom 10% of managers each year. Apple openly charge consumers high prices, generating enormous margins. In most organisations men are paid more than women for equivalent work. Surely the key to success in business is profit, but it seems that profit comes from treating some people unfairly?

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Pros and Cons of One-on-Ones

Feedback is essential in flourishing teams. Yet the drain on our time and emotional reserves as managers can cause us to neglect our duty to regularly check in with individual team members.
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Compelling Conversations

The best teams we’ve come across all exhibit a high degree of trust. To build trust, team members need to get to know one another at a deeper level. Simply knowing one another’s job roles isn’t enough.

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5 Ways to Predict When Talent Will Quit

As the work place becomes more collaborative, the cost of losing a good employee can be multiplied as teammates move with them.

It is more important than ever before to retain key staff. Some companies use sophisticated covert surveillance to assess whether their staff are spending more time than they should on LinkedIn or job sites.
Alternatively, here are some less big brotherish approaches every manager should be aware of:
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10 Things to Give Up to Be a More Successful Leader

Things to Give Up to Be a More Successful Leader – See our Top 10.

1. Late nights …

Why trusting your team drives results

For the ultimate exercise in developing trust, take your team out on the blindfolded 4×4 challenge for an experience that will never be forgotten.

Trust is something that is usually earned rather than gifted and without trust within the workings of a business, communication can become flawed, direction can be lost and ultimately the company can suffer as a result. Our blindfolded 4×4 challenge develops trust amongst colleagues. And it’s a real laugh too!…

Trust Unwrapped – A story of Ethics, Integrity and Chocolate

Back in a time when the public trusted banks and utility bills made sense, a diminutive Greek immigrant took a daring approach to establishing his restaurant in North London.

 

In stark contrast to the surprise service charges and inflated wine prices common in the industry, this restaurant successfully operated a ‘Pay what you think it’s worth’ policy for over 20 years.  …